Lauren's Tabulas

Want to know how employees get treated? visit http://www.whygodaddysucks.com

>> GET BACK AT GODADDY > FILE A COMPLAINT WITH THE FCC:
<a href="http://svartifoss2.fcc.gov/cib/fcc475.cfm" rel="nofollow">http://svartifoss2.fcc.gov/cib/fcc475.cfm</a>

>> FILE A COMPLAINT WITH THE BETTER BUSINESS BUREAU:
<a href="http://complaint.bbb.org/complaintlinkselect.aspx" rel="nofollow">http://complaint.bbb.org/complaintlinkselect.aspx</a>

THE PEN IS MIGHTIER THAN THE SWORD!!

"If you live in a country blocked for fraud or terrorist activity, perhaps you should move."

lovely personality

oh I can't wait to do business with you ! better yet.. let's do lunch ! I can't wait to broaden my technical horizons with your brilliance !

Go Daddy Suck The worst place
i have been charge twice cant cancel accounts cant be refound service is 0

Lauren, to get around the ban, try to find an HTTP proxy in another country that is not banned (or a SOCKS Proxy for FTP). Then you can access it without a problem. ;-)

Mansour Mohamed El-Seify owns about 5 of these scam registrars and he gets away with it. A guy that touches a 17 year old that lied about her age, has to get a card, go to jail, have a sign in his yard and post his picture on the net, but this devil from hell gets away with screwing thousands of people.

GO DADDY SUCKS (TOOK ME 3 MONTHS TO GET THEM TO CANCEL AN ACCOUNT) AND DISCOUNTDOMAINS SUCKS, BLOW, EAT AND SWALLOW AND DIGEST.ICANN IS LIKE A LOT OF FAKE LUKE WARM POLITICALLY CORRECT RULES. FOR THE LAW ABIDING PEOPLE AND HAVE ZERO EFFECT ON THE LAW BREAKING FRAUDULENT, SKUM BAGS. Mansour Mohamed El-Seify IS THE DEVIL.

Today I transfered my domain to 1&1!

Godaddy ripped me off $20 but I got the same plus more for $6!!!

I dont like them...

Yes, Godaddy DOES suck--big time--and they are cheats, too!

I am a life & career expert and I also write an ezine on beauty/fashion/travel/relationship/and general issues. I send it free of charge to about 1,000 subscribers. If you want to get it you must request it: <a href="http://www.advicesisters.net/thankyou.html" rel="nofollow">http://www.advicesisters.net/thankyou.html</a>

Last week, I had just sent out a recent issue and I also decided to use the latest version of the zine as a "writing sample, " since I am a freelance writer as well as a life & career expert, and I am always looking for online and print writing and editing jobs. I also sent it to a few fashion designers and their publicists since I am registered as press for Olympus Fashion Week but some may not know me, and the writing samples shows them the type of coverage they can expect.

In the 13+ years I've been working online, I have occasionally sent writing samples of various types to people who might possibly be interested in my work, always with a personally-generated note attached and assuring them that they were not on any lists unless they wanted to be. Until yesterday, I didn't believe that this would be considered as "spam."

Apparently, I was wrong.


After I sent a note an this ezine writing sample to someone as an introduction, apparently that person was either having a bad day or decided to make sure I had one. They had enough extra time on their hands to report me to my service provider (Godaddy) as a spammer.

Goddady immediately sent me a threatening email demanding "proof" that I wasn't a spammer. I told them the situation, gave them the information they demanded, and I thought that would be the end of it.

It wasn't.

Over the course of the day, after receiving three increasingly threatening emails (with no name or contact information on them) demanding this thing or that thing (which I dutifully provided, immediately), I assumed they would realize that I didn't spam anyone and that would be the end of it.

It wasn't.

I awakened on Thursday morning early to find a curt email informing me that Godaddy had considered the matter and that (according to them) I was definitely a spammer. Futhermore, they had swiftly already pulled my web site, my domain, my blog, my forums, my email and everything else that I do electronically for the Advice Sisters. However, despite their supposed tough stance of spammer, for an "abuse fee" of $199 they would re-instate everything. Apprently, money washes a spammers "sins" (large or small) and you can use a credit card.

I spent nearly two hours (long distance, at my expense) on the phone with both the abuse manager and his supervisor (and I'd give you their names but who knows if I would be violating some other abuse policy-- I still can't find it on their web site). During two of the most frustrating conversations I have ever had with strangers, I tried to convince them that I wasn't a spammer and asked specifically how my email was a "violation" worthy of the expense and choas they had caused me.

Here is what I did wrong:

According to Godaddy.com (my service provider), the fact that I sent even ONE EMAIL to ONE PERSON that was unsolicited, makes me a spammer. When I suggested that people send letters all the time to strangers for this thing or that, they said that the only "safe" way to send email is to ask for permission first, to actaully send an email!!! When I countered that on a daily basis this was impractical, that anyone could still claim I had spammed them just to hurt me or because they were having a bad day, and that under their guidelines even the permission email could also be considered as spam and reported as such (for which I would be "punished" again), they simply said I should get an opt-in program and use it for every single contact I ever get from now on, and that I could either pay $199 immediately on my credit card, or move my site elsewhere. No amount of logic could get them to change their mind. I was charged guilty with no chance of proving myself innocent. These guys were just out to get my $199 and "teach me a lesson."

Well, I had just re-done major parts of my website, my blog, the forums, I published an Ezine, and of course, I'm waiting for invites for Fashion Week through my email, so I had no choice but to pay.

But---that's not the end of the story.

After I DID pay, the site wasn't immediately re-instated and countless people now assume the advicesisters doesn't work and that my email address is incorrect. I spent another 1 1/2 hours long distance on the phone (at my expense and until my my phone ran out of batteries and cut me off) trying to figure out why the site wasn't back up (which it wasn't, until Friday morning).

This has cost me a great deal in money, time and anxiety. I dislike spam as much as the next person, and I appreciate the fact that some service providers are "tough" on spam, but Godaddy has been just ridiculous! There is a difference between someone who sends millions of emails to lists of people they do not know, or obscene mail, and someone like me, who innocently sent a personal note with an ezine to someone I thought might want to see it and apparently, didn't. I am amazed that Godaddy.com wouldn't allow for the difference. I told them that I was going to let everyone know of my experience and the manager's response was "GREAT! tell them so they know we are tough on crime."

Me, a criminal? I have never even gotten a ticket!

Had I not just signed up with them for another couple of years of domain registration and if they weren't tied into everything I do online, I'd ditch them in a second. For now, all I can do is to tell my tale to all of you and urge you to check your service provider's spam policy--if you write anything, legit or not, the same thing could happen to you.

So, whos team are you on? You must work for godaddy. I am an ex GD employee. The way they run their business is fucked up... BELIEVE ME!

I agree.

They automatically renewed me five days in a row for the same thing. 10 days later, I'm still trying to resolve this..

Did you know that GoDaddy keeps your credit card number on file without your consent? Most companies will ask if you want your credit card stored, but not GoDaddy. GoDaddy requires for your credit card to be on file in order to purchase or maintain any of their services. I contacted them and asked them to remove my credit card number from their system and they refused, stating that their system was not design to work without a credit card on file. I even contacted the office of the president of GoDaddy and got the same story. I really doubt that the president ever saw my request. My correspondence was with some guy named Noah Plumb who was more interested in a fight than a resolution to their problem. Don't be surprised when you see GoDaddy's name listed in one of the weekly stories about an insider stealing credit card numbers. Since GoDaddy is now claiming to be the largest registrar, this will be the biggest credit card heist yet.

Agree. I use the url forwarding and there is so many problems with it. I cant go www.atown.org/dir! That and a billion other things. Man. I am going back to www.mydiscountdomains.com next year.

godaddy.com or godaddy software, inc. is the no.#1 domain name stealer on the internet, so if you have an account with them, i suggest you call them and refund your money. dont ever get billed on their metered customer support via phone, request a chargeback that should teach them, bob parsons is the useless president of godaddy.com support godaddy sucks, dont use godaddy, godaddy is a criminal

ur so gay

you could go with 1dollarhosting and have your site down 1 full day after you handed out band promo CDs to 100 people with the URL on it. i haven't had problems with godaddy yet, 1dollarhosting (aka WebCountry) is horrible.

I'm not too sure what you guys are having problems with. I have had 2 hosting accounts with Godaddy and use a mail form and I have never had a problem. I had trouble one time with my email and they fixed it right away and other than that I'm pretty happy, by the way if you but a domain with another product like email the domain is 4.24! That's pretty good compared to others.

The one real shortcoming GoDaddy has is that they don't actually have a scale set up on the front page of the site, the kind you would see when getting on a roller coaster, "Your IQ must be at least this big to use our site" With an arrow somewhere near the 60-80 IQ range. It is unfortunate if your ip has been blocked. As for the poor email responses, when you send in a request for support saying "My thingy does not work, fix it." you are not going to get a very helpfull response. Maybe a phone number for a good urologist. When people call in they frequently experience long hold times, because the people before them did not have a clear articulate question in mind when they called, and usually they don't know their account number, or their security information, or how to log into their account, or their own domain name, and it takes a while for a rep to get to a point where they are able to see which account to look into. Too many people need to see the sign about the IQ.

As for the Mapname.com, that info the guy provided before is WRONG. Go here: <a href="http://mapname.com/pricing.htm#wholesale" rel="nofollow">http://mapname.com/pricing.htm#wholesale</a>

its only less than 8 bucks if you buy a .info only. It's 14.95 per .com domain Look at the price you need to "prepay" to get it you moron. Also with godaddy right now it's $4.24 per domain if you buy any hosting or email with it. (non-domain product). Also, as for the hosting, you only get 1 FORM to work with for that price. You don't get cgi nor PHP. So if your planning on having a business there...Good Luck.

Lol, if you forget to renew your domain, the company you registered your domain is responsible. even when they send out a dozen reminders letting you know it is coming close to expiration. RRRRIIIIGGGGGHHHHTT. lol. check with netsol they actually block you from transfers, charge 4 times as much, their site does not allow many of the changes godaddy's site does. I have several hundred domains. they had been scattered among several different registrars, but all are with godaddy now, because they are the least expensive, their stuff works, and they actually have someone to call. I hate ignorant idiots who complain about something because they tried it once, and not everything went EXACTLY perfect. Transfer to networksolutions.com. and may whatever gods you believe in have mercy on your web site, and your bank account.

Dear More People,
The reason why you get these canned answers is because you people DO NOT leave a detailed explaination. For instance, half of you say "My web site doesn't work," or "My email doesn't work," These are actual emails we get ALL THE TIME! You will continue to get these canned answers until your more specific on your questions. (give us screenshots of errors, or a detailed description of the problem). As for the job opening for the guy who thinks he knows everything, everyone starts out at the sales floor, you have to be promoted to be Tech support or Hosting Support AKA Tiger Team. Also for you people that say "Godaddy charged me this and charged me that." Here is the answer to that problem: What customers will do when they buy ANY product, (by default) it will go on auto - renew. So you people complain when you buy hosting for 3.95, you will get charged monthly unless you specify you want to manually get charged. The point is, not our fault for you people who specify you want to get billed monthly then complain that you have been getting billed for something you havent been using. This is with Every company. So don't wine and say "this is how you guys do business?" As for the phone number to our customer support, as you know, many companies charge you for their support as in Microsoft's $35 per issue. We don't, if you can't afford the $.05 cents per minute probably a good idea not to call. We are rated number 2 in the world for a reason. So if you think that we are the worst, it's as easy to leave as it is to join. As for you other people that think you have been waiting for 7 weeks or months for us to do something, yea right... As for the other moron that says im a liar, if you have worked here before, you would know that there is different levels of support. Our advanced team also called our tech support team is called our Hosting support or ATS/Tiger team. So you don't have a clue obviously on what we do. And the reason why we have such a high turnover, is because the stupid employees here that say the WRONG things to customers (Ex, give them info about account without verifying info.) Godaddy is very anal about quality. We get recorded on 80% of our calls. If we say something like "Yes your password is PASSWORD, you will get fired." End of story. More people here get fired for their dumbass actions more than they quit you quiff. Money is good here, they have FREE benefits, and they are very laid back as to coming to work. If you have a better job, I'm all ears.

Typo below. It wasn't an 805 number I called, it was a 480 number.

Maybe a good measure of quality is whether a business has a tollfree number. BTW, it was Billing that I called - 20 minutes - God's honest truth and I have the phone bill to prove it.

Billing: 480-505-8855

Please be careful if you use Go Daddy!

Their customer service is terrible (canned replies) and it's clear they don't read the customer emails (they ask you for info you already sent them).

I bought a domain from GoDaddy. Four days later, they email saying the domain was taken. Think getting a GoDaddy refund is easy? No it isn't.

I emailed customer service. No help. They don't have a tollfree number, so I called their 805 number, but after a 20 minute long-distance call, I hung up.

Seven, yes 7, weeks later, I have a partial refund. Unfortunately,now GoDaddy has begun charging me hosting fees.

GoDaddy is poorly managed and poorly supervised.

Beware - use GoDaddy at your own risk.

Dear employee of Godaddy you are a liar.

Dear People,
An answere to a couple of your problems. (i work at godaddy) 1.The reason why you can't access your site is because your country has been getting a high fraud rate which means we have alot of accounts from that country that are marked fraud(stolen Credit cards ect...)
2. Our tech support is different than our sales support, it's not that diificult, when you call in there's an option for tech/sales support. One will try to help you (and get paid hourly) the others will try to help you somewhat(but get paid by commission)

3. Most browsers are not as user friendly as IE. I personally hate IE, but firefox and other browsers for instance wont let you transfer files via FTP because of the high security.

4. As for the paypal, that is a total separate company than us, if it doesnt work, the reason why we tell you to refresh your cash because your computer is saving the old information on your computer.

5.

Godaddy doesn't have a support staff. Their so called support people have one job only and that is to sell you something when you call in. If they don't sell they get fired. So, if your not buying something they really don't want to waste their time helping you. If they do they wind up getting fired for not selling enough.

I know its been a while, but have you tried using a proxy to connect to godaddy.com? sometimes they work to get around blocked IP addresses. goodluck

Chris
chriscouch.com

3. I received an error message from PayPal that stopped me from being able to register a new domain. I emailed GoDaddy tech support and they told me I had to use IE5.5, delete my cookies and cache and try again. What an insult!

Not only do they seem to think every visitor has to use IE, but they ignored me when telling them there was a bug in their payment system.

What a waste of my time. They may be the cheapest for '.com' but they're certainly don't seem to be worth the hassle.

The truth abour GoDaddy web hosting is here:

<a href="http://www.godaddysux.com/godaddy_web_hosting.html">http://www.godaddysux.com/godaddy_web_hosting.html</a>

In an effort to keep you updated on this situation, the block has been removed from the Philippines IP range. There should not be a problem accessing the website or managing the customer account from \"Lauren\'s\" location at this point.

The Philippines IP range was originally blocked due to the immense amount of illegitimate activity coming from these IP addresses. While we do have purchase level protection in place, it was deemed necessary to implement these blocks as well. As the situation has been resolved, we have removed the block from the Philippines.

We constantly monitor the status of the other countries blocked and remove restrictions whenever and wherever possible. In cases where current customers are not able to access their accounts, we are always willing to assist them with moving their domains offsite if they choose to transfer to an alternate registrar.

The situation with the advertisement on the WHOIS listing is very out of date. WHOIS listings do not currently contain any extraneous information for domains registered through Go Daddy.

president@godaddy.com

Douglas Preston Jr.
Office of the President
GODADDY.COM
14455 N. Hayden Road, Suite #226
Scottsdale, AZ 85260
480-505-8828
480-505-8844

I transferred all of my domains to Mapname.com..Thank's man..Those guys are really cool! So this is what I've got with my domain registration
for under 7bucks (hard to believe after all that I went through with Godaddy)
Free Unlimited subdomains
Free Domain / URL forwarding
Free DNS hosting
Free Path forwarding
Free Email forwarding
Free Unlimited private emails
Free Private POP3 email box
Free Dynamic IP support
Free Spam protection
Free 24/7 customer support (and yeah, they answer e-mails within several hours)
Hey, guys..FREE private registration! Why those scammers Godaddy need extra 9 bucks for this?

I advice you to transfer your domains to http://mapname.com/ It's $6.85 when you transfer to them..
I went through hundreds of domain name resellers and have not found any better price/features site than MapName.com
They are only one provider who has LIVE access to their interfaces so that we do not only see description but also try everything. With other registrars I had to buy domain name first and only after that I have been discovering their hooks, and hidden fees, and a lack of services.

What a freaking nightmare my experience with Godaddy and Wildwest domains
has become! Here is an abreviated description of my experience (so far) with
Godaddy...

A few years back I was contacted by Sean Parsons (as part of an email
marketing campaign - not spam) regarding getting started with the new
Godaddy Private Label Reseller program.

I owned two ISP's at the time and the deal sounded really good so I paid the
private label customizing fee and set up both my companies as unique
resellers for their domain name registration services.

Over the first year we registered about 60 - 80 domain names with them and
things were going great! Then came the BIG CHANGE&gt;&gt;&gt;

Godaddy became Wild West Domains and sent out announcments about their new
reseller program and gave all resellers the oppotunity to upgrade to the new
system.

After reviewing the new deal I felt that Godaddy (Wildwest) was simply
trying to take an unfair advantage of the partners they had already built.

The new deal passed all the costs on to the reseller (CC fees, labeling,
etc.) while simultaneaously dipping into the resellers profit margin. In
other words; not only did they start passing the fees on to the reseller,
they also starting taking 25% of whatever you decided to sell the doamins
at...above their initial markup!

Anyway, I felt the deal sucked so I did not participate.

Apparently, we were the only reseller to not jump on the bandwagon because
the nightmare that followed is such a mess, if anyone else had gone through
it, discussion forums and Usenet would be filled with complaints.

Here's what happened:
Right after the BIG CHANGE, I tried to renew a domain a discovered that I
couldn't log in to the reseller interface.

I contacted support (I did not record the phone calls, but I do have all the
emails on record by the way -- that's why I stopped calling because things
are so bad I need a written record to be able to have something when/if I
have to sue them..)

Anyway I contacted support and was told that my username and password would
not work anymore and that I would (now) have to use customer numbers to
access the domain records.

Now please understand that up until this point I had been logging into my
domain management interface for over a year and doing everything I needed to
do from one place.

Now I suddenly needed to produce information (customer numbers) that I did
not have -- and could not possible have because up to this point..customer
numbers were of no importance. MY COMPANIES WERE THE ONLY CUSTOMER.

We were the contacts on all the domains. So even though I had registered all
these domains for clients, we were the tech and billing contacts and they
were ALL under our reseller accounts.

So after lots of threats and a couple of lost domains I was instructed to
fax in a list of domains with a copy of my drivers license and the last four
digits of the crdit card I had used to pay for each domain...(I actually did
this in MAY of 2003 and here it is November and still it's a mess).

Here is probably a good place to explain clearly why the fax method is such
a ridiculous way for godaddy to solve the problem:

My two companies registered all these domains and paid for them
with_the_understanding that Godaddy was going to be the manager and
custodian of the domain data. Isn't that the source of their income?
Managing the data of domain records registered through them? Isn't that why
they get paid? Are they not a database management service?

So now they (arbitrarily) decide to change their database methods and switch
everything around in a way that makes the data they are managing for me and
my clients unreachable!

And then they have the arrogance to put the onus on me and my companies to
spend time and effort to track down each individual domain and somehow track
down the original credit card numbers and the customer numbers....for
DATABASE RECORDS THAT THEY WERE PAID TO MANAGE!!!!!

Since you may be wondering, &quot;what's the big deal dummy, just track down the
customer number and go access the accounts&quot; I should probably also explain:

When godaddy made the BIG CHANGE, they scattered my domains across a dozen
customer numbers and totally screwed up everything. Plus, when I was told I
need to log in with a customer number instead of the username I had been
using before, I discover that my password does not work and have to go
through another trouble ticket to locate the password at which time I am
told to produce the customer number and credit card last 4 digits! Then I
provide that and they reset the password so I finally log into the new
custmer-number-based account interface to find only ONE domain name listed
and it's the wrong one! So I contact them asking where my other domain names
are and they write back asking which domains I'm referring to? So I wirte
back with a few that I can remember so they write back asking for the
godforsaken CUSTOMER NUMBER of each one!!!!! AAAAGGGGHHH!

This has benn going on for at least one year. At this time I'm stuck having
to wait until each domain name is on the verge of expiring so I get an email
and then I have to go through the WHOLE process again... (Isn't it funny how
they somehow are able to send me emails to collect the MONEY when it's due,
but they are utterly powerless to look up my data and fix it even after I
provide the security informaion they ask for?

Just in case you think this is a joke or groudless attack of this company,
here's the latest email I got from them LAST NIGHT!

QUOTE:
Response (NICK V.) - 11/14/2003 09:44 PM
Dear Dwayne,

No, there is not a way to find your domains based on your domain contact
information. We would need to know each domain you are referring to. As
far as the requests go you would need to submit this request for each domain
if you are unable to provide the needed information to assist you with
accessing the domain.

Without knowing which domains you are referring to we would not be able to
let you know what may have happened with these requests. All questions
concerning this process should be directed to:
change@wildwestdomains.com
Regards,
Nick V.
Customer Service

END QUOTE

Sigh...
Deep breath...

The thing that the folks at godaddy refuse to see is that they were
responsible for managing the data for me and my clients.

They simply hide behind their security measures and force you to provide the
order details of every single domain name you registered with them...and
they fail to acknowedge that all these problems are caused by the BIG CHANGE
that they made!

The above response is what I got when I asked why couldn't they simply look
up all the domains under my name and put them in a single interface. Their
response is &quot;no they can't&quot;.

So rather than take five seconds to fix the problem they are torturing me
and making me do more work to track down the data THEY WERE SUPPORESSED TO
BE MANAGNG.


Summary: I signed up my two ISP's as godaddy resellers and after a couple of
years of good relations, godaddy completely screwed up the records and
access to all my domain names and are now forcing me to track down all the
data that they were contracted to manage.

It is my opinion, based on past and ongoing experience, that Godaddy and
WildWest domains should be avoided by serious business people.

Just because something is cheap does not make it good.

i have my domain registered with godaddy. i don't have trouble accessing my account naman..

hi, nice blog, visit mine :)

Argh, all my domains are with them. Where should I move then??